Privacy Policy

Last updated: 30 January 2026

Seaflowers (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure way.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, including when you visit our website, make a booking, contact us, or engage with our services.

1. Who we are

Seaflowers is a holiday home and retreat venue based in Frogmore, Devon, United Kingdom.

Contact:

• Email: hello@seaflowers.co.uk

• Address: Seaflowers, Frogmore, Kingsbridge, Devon TQ7 2NR, England

2. What information we collect

We may collect the following personal information:

• Name

• Email address

• Phone number

• Postal address

• Booking and payment details

• Correspondence and enquiry details

• Marketing preferences

Payment details are processed securely by our booking and payment providers. We do not store full card details ourselves.

3. How we collect information

We collect personal information when you:

• Make a booking

• Contact us via our website or email

• Sign up to receive updates or marketing communications

• Interact with our website (via cookies and analytics tools)

4. How we use your information

We use your personal information to:

• Process and manage bookings

• Communicate with you about your stay or enquiry

• Provide customer support

• Send relevant updates or marketing communications (where consent has been given)

• Improve our website and services

• Meet legal and accounting obligations

5. Legal basis for processing

Under UK GDPR, we process your data on the following legal bases:

• Contract – to fulfil bookings and provide services

• Legitimate interests – to operate and improve our business

• Consent – for marketing communications

• Legal obligation – for tax and regulatory compliance

6. Sharing your information

We only share your information where necessary, including with:

• Booking and payment providers (e.g. Eviivo)

• Website and analytics providers (e.g. Squarespace, Google Analytics)

• Professional advisers where required by law (e.g. accountants)

We never sell your personal data.

7. Cookies and analytics

We use cookies and similar technologies to:

• Ensure our website functions correctly

• Understand how visitors use our site

• Improve performance and content

You can manage or disable cookies through your browser settings. Further details are available in our Cookie Notice.

8. How long we keep your data

We retain personal information only for as long as necessary:

• Booking and financial records are kept to meet legal obligations

• Marketing data is kept until you unsubscribe or withdraw consent

• Enquiry data is kept for a reasonable period for follow-up and record-keeping

9. Your rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing at any time

To exercise your rights, please contact hello@seaflowers.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Children’s data

Our services are intended for adults. We do not knowingly collect personal data from children under 18 without parental consent.

11. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.